How long until my site is online?
A new account is created automatically after your payment is confirmed, usually within minutes. Moving an existing site takes longer, because we copy and test it first. We will tell you in your ticket when it is ready.
Will my current website go offline during migration?
No. We copy your site to our server while the old one keeps running. Visitors only reach the new server after you change your DNS.
How do I pay?
Invoices are issued in Bangladeshi taka. The payment options available to you are listed on the invoice page when you check out.
What happens if my site outgrows its plan?
Open your client area and choose an upgrade. Your site stays where it is, and the new limits apply to your account.
What does CloudLinux mean for me?
Each hosting account has its own CPU, memory and process limits. One customer running a heavy script cannot use up the resources your website needs.
Where do I get help?
Open a ticket from your client area, or use WhatsApp if the button is shown on this page. We answer in Bangla or English, whichever you write in.